TECHNICAL SUPPORT

Athlean Online Portal Related Questions

• How do I reset my program calendar?

Program Purchasing Questions

• What does Lifetime Access mean?

Athlean Online Login Issues

• I was able to create a password and log in...now the system does not recognize me
• How do I access Athlean Online from my mobile phone/tablet?
• I’m getting an error that says I have exceeded my IP addresses and now I am locked out.
• I purchased the program when it first came out...the system doesn’t recognize me.
• I purchased the AXX DVD program, how do I access the program online?

6 Pack Promise App Questions

• I’ve had the app for years, ever since I updated my iOS it won’t start, what do I do?
• I have an Android phone and it says that the App is not available in my country. How do I get it?
• The app (6 Pack Promise PLUS version) crashes every time I try to start it, what do I do?

Download Questions

• Can I put the downloads on my iPhone/iPad?
• I am trying to download the files to my tablet, it’s not working!
• I hit "activate my download" but it did not download the file
• What is a download activation?
• Do I need to download the program files?
• How do I download the bonus files like the X-files or Sinister 7?

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